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The Last Word: Argue This: Millennial Managers

It’s a harsh reality when you realize that it can get a little lonely at the top.


Unions Hashing It Out With Hashtags

Organized labor is getting with the times by using social media to communicate with its membership, and a recent NLRB ruling offers more social possibilities. […]

Feds Impose LGBT Affirmative Action on Federal Contractors

While Congress continues to drag it feet on Employment Non-Discrimination Act, the Obama Administration continues to do what it can to extend equal employment opportunity for all. […]

Honeywell Lawsuit Takes Aim at Biometric Screenings

Employers face uncertainty over the design of wellness programs in the face of EEOC challenges in 2014 to such programs. […]

How Do We Put Logic Behind Talent Management?

Is there any logical grouping or hierarchical order to the factors that impact talent management? For example, gaps include: A) imprecise career paths, B) engagement, C) skills development, D) subjective performance assessments, etc. Are there rules about which is foundational and which is built on the foundation?

More than Theory, training and development leader, telecommunications, Quebec


What’s the Big-Picture View of Employee Incentives?

How can we think more broadly about the link between our employees and providing rewards and recognition?

Giving the Gift, publishing, Chicago


Recruitment Delivery Manager

Capita Resourcing – Recruitment Delivery Manager – Maidenhead – Competitive salary and bonus – Recruitment Delivery Manager- VolumeMaidenheadCompetitive salary and bonus Capita are a FTSE100 company and one of the largest Business Process Outsourcing organisations in the UK. The business provides public and private sector organisations support and solutions across various sectors to include retail, media, finance, telco, public services and emergency services. Within our Managed Services business, Capita Internal Resourcing provide an in-house recruitment support to the Capita Group across the UK, placing candidates into the business from entry level to senior/exec level. Due to recent promotions and extensive growth plans, we are now recruiting a Recruitment Delivery Manager to manage the Volume Recruitment team. As the Delivery Recruitment Manager, you will manage, motivate, develop and retain the volume delivery team, drive and evolve the service offered ensuring achievement of the business plan and retention of our internal clients, and develop and implement management process and procedures to achieve KPI’s, team development and service growth. We are especially interested in speaking to candidates who come with experience in volume recruitment (grad schemes, assessment centres etc), in a management capacity, however we are also open to other recruitment backgrounds. We are open to candidates who are looking to make a move from an agency into an in-house role, candidates who have worked within a recruitment process outsourcing business, or an internal recruitment function. Responsibilities: Manage the Delivery team to drive profit in line with business plan Develop the recruitment team, recruiting, inducting, training and mentoring in line with Capita standards, setting stretching, achievable quarterly and monthly objectives working in conjunction with the with the solutions Manager for the training and development. Absence Management ,Performance Management of team; including PDR’s, 121’s, PIP’s, managing under performance, objective setting and target reviews both monthly and quarterly. Management of distribution of workloads within timeframes agreed Act as the first point of escalation for own team within client division Devise and agree individual strategies for your business areas including workforce planning , building demand plans , attraction strategies , Assessment Centres Responsible for auditing teams To keep the Lead Delivery Manager / Director appraised of any staff-related issues which may affect the service delivery of the Recruitment Teams Conduct weekly team meetings to facilitate information sharing, team performance management, client updates and any legislation changes to ensure high morale and to provide a forum for team discussion Meet with RBP’s regularly to ensure open communications Background/Experience: Strong and proven experience of working in the recruitment industry in a management capacity, within volume delivery Strong experience in resource planning , assessment centres , demand planning Proven track-record managing a team including experience in managing performance and developing high performing teams Experience of effective stakeholder management, building positive relationships, engaging and collaborating effectively with others Excellent communication skills with the ability to persuade and influence others Strong organisational skills with the ability to deliver complex workload within agreed timescales An ability to interpret, analyse and evaluate management information to make sound business decisions and provide advice to others Work collaboratively with candidates, managers, stakeholders, colleagues and suppliers at all levels A confident and resilient approach when dealing with conflicting demands Experience of presenting recruitment solutions to clients and determine correct course of action Experience of developing and delivering recruitment strategies and processes to improve outcomes Ability to analyse recruitment data and trends and determine correct cause of action Market intelligence and knowledge of subject matter expertise of local recruitment practices and employment market trends […]

Adverse Actions Come in all Shapes and Sizes

Something as innocuous as moving an employee out of his office could be deemed sufficiently ‘adverse’ to support a retaliation claim. […]

The NLRB Was a Busy Beaver Last Week

The NLRB ruled that employees have a right to use their employers’ email systems during non-working time to communicate about union issues. The agency also issued rules for ambush election in representation proceedings. […]

Blog: Stop Emailing So Much

The urge to respond to emails at work has employees stressed out, according to recent research, so stop doing it so much. […]