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Manager, Resource Management – Assurance

PwC –
Manager, Resource Management – Assurance –
Manchester –

Competitive plus benefits –
Job Description Reporting directly to the Resource Management (RM) Senior Manager, the manager will support the Business Unit (BU) Leaders in the North West Core Assurance and North Government and Public Sector business units. The manager will play an important role; working in conjunction with the Leeds based Assurance Yorkshire and North East Resource Manager, in supporting the implementation and delivery of RM Services to ensure operational excellence. The manager will work with the Business and RM Function to support the firm strategy around agility and mobility of our people and support the organisations people agenda e.g. Talent Management. The role is Manchester based and will require travel to the following North offices of Leeds, Liverpool and Newcastle. Requirements • From an RM background, or interested in resource management and knowledge of the firms strategy on mobility and agility. • Proven ability to build strong working relationships with both junior and senior staff over different locations. • Professional, confident and open minded individual who demonstrates PwC Experience behaviours at all times • Commercially and risk minded with good operational business acumen • Trusted advisor who provides balanced, pragmatic advice around manpower planning and resource management to the Business • Logical thinker with strategic and pragmatic analytical skills with attention to detail • Proactive with a positive, flexible, assertive, can do attitude • Ability to work with tight deadlines in a fast changing environment • Strong ability to liaise, influence, challenge effectively and build relationships at all levels • Good problem solver and decision maker • Effective team player with an ability to develop personal networks through strong interpersonal skills • Excellent verbal and written communication skills • Excellent IT skills – MS Office, Manpower Systems • Excellent project management and organisational skills • Experience of conflict resolution, with the ability to manage complex conflicts between numerous parties Responsibilities • Make sure the business needs are delivered in an efficient manner at all times by optimising the allocation of work and deployment of staff to maximise profitability in conjunction with personal development plans and individuals’ wellbeing • Portfolio management conducting regular reviews to ensure maximum utilisation and development for each individual. • Demonstrate good knowledge of the Business and be proactive in relation to the supply and demand challenges of the Business i.e. busy periods, recurring business, etc. • Produce accurate and commercially focussed Management Information (MI) for your BU/RM Function identifying trends/ key risks, etc. • Be prepared to challenge the BU protocols if impacting resourcing i.e. completion of timesheets, accuracy of codes, etc. • Support the Business by delivering the manpower and resourcing plan by having a deep understanding of the BU growth plans and headcount required to support these. • Engage with the Industry/Network Relationship Managers (if applicable) to understand their priorities • Manage the team to make sure clients’ needs are delivered in an efficient manner at all times by optimising headcount, manage/oversee joiners, leavers and secondments, increasing utilisation and being aware of the impact on employee engagement. • Work with the regional x-LoS resourcing team to make sure best practices are applied and optimisation of the tools and techniques are used • Support the Senior Resource Manager/ Team Leader with recruitment interviews and inducting new staff • Work in close partnership with other key functions i.e. Finance/ HC/ Business Development, etc • Proactively advise and guide People Managers as regards to their role and responsibilities in RM processes to enable a good quality interaction with their staff. • Engage and promote the use of key resourcing systems including Profile, Finder, Retain, Career Opportunities and the Resource Tracker to enable effective resourcing. • Be prepared to engage in RM projects aligned to the resourcing vision • Share knowledge / best practise and network with your LOS colleagues and your colleagues across the RM Function • Demonstrate knowledge of the organisations risk management policies and procedures

Source: Manager, Resource Management – Assurance


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